P.O. Box 2465
LaCrosse, WI 54602
Version August 1, 2006
Where you go and what you do What we know without you telling us !
Data about your activity while here on this site is automatically provided to Scandia Home when you sign on. For each visitor, our Web server automatically recognizes only your domain name, but not your e-mail address. We collect only the domain name, but not the e-mail address of visitors to our Web pages; we collect aggregate information on what pages consumers access or visit, how many visits we get, and information such as where visitors arrived from as far as other sites on the Internet or if they directly typed our website address into their browser. It is used by us for internal review in aggregate and non-personally-identifiable form.
Cookies How we know what we know without you telling us !
The purpose of a "cookie" is to tell the server that you returned to that Web page. Of course, if you never register or leave personal information with Scandia Home then the server only knows that someone with your cookie has returned to the Web site. You are in charge of deciding whether we know anything about you. But the more you tell us about yourself, the more we can help you find information or products you want.
Your E-mail address Do We Know It ?
Your E-mail address and other personally identifying data about you is known to Scandia Home only when you voluntarily submit it to Scandia Home We collect your e-mail address only if you post a message to us, if you communicate with us via e-mail, if you ask us to communicate with you by e-mail such as for a confirmation of your order or shipment advice, or if you volunteer it for any reason, such as survey information and/or site registration, or sign-up for a Newsletter, and if you started but did not complete an order.
Your E-mail address What Do We Do With It ?
If you begin to place an order from this website, and if you have at any time given us your e-mail address, we will use your e-mail address not only to communicate with you about the status of your order but also to send you our own e-mails regarding special sales, exclusive offers, and other valuable promotions that we think will interest you.
If you enter one of our giveaways, Tel.e.Friend® about one of our products, or sign up for one of our Newsletters and give us your e-mail address, we will use your e-mail address not only for the purpose it was submitted, but also to send you e-mails regarding our own special sales, exclusive offers, and other valuable promotions that we think will interest you.
Like many other online merchants, we participate in cooperative database services which assist us in the matching of offline and online purchasing behavior, and marketing analysis, so that participants can better analyze and understand the differences and tendencies of print catalog purchasers and website visitors, and so that we can maximize the benefit of postal mail and e-mail we send to you. This sharing of information allows us and other interested parties to make future marketing efforts more efficient. These cooperative database services and their participants, however, have no right to use your e-mail address to send you e-mail. At any time, the only person who will e-mail you is us.
If you would prefer not to receive emails from us regarding special sales and exclusive offers, click here.
Correction of Your Personal Profile
You can always edit or correct any personal information you give Scandia Home by writing to us at: service@ScandiaHome.com.
Shopping Analysis Provided by Third Party.
Scandia Home uses a number of third party data gathering and analysis services, which aggregate information into broad categories to help us provide you better products, services, and improved websites. We refer to them here as our "Data Compilers". Our Data Compilers are contractually bound to keep our visitors’ and customers’ data absolutely secure and confidential, and only to analyze the information they have access to by the software we license from them and return it back to Scandia Home. They have no rights to use this information for any purpose, match it against any other information in their possession, nor transfer or disclose this information to anyone other than to Scandia Home.
Customer Privacy During Tracking By Our Data Compilers.
Our Data Compilers have adopted privacy guidelines set by the Federal Trade Commission. Scandia Home relies on our Data Compilers and encourages you to learn more about our each of their Privacy Standards and any available opt-out choices by clicking here (Coremetrics), clicking here (Quigo), and clicking here (Atlas Solutions).
Access by The Operator of Our Affiliates Program
As a visitor to the Scandia Home site, you may have arrived here through a link on one of our affiliate sites. Our affiliates operate websites which they use to conduct a business or generate revenues, and Scandia Home compensates its affiliates based upon any purchases made by an affiliate-linked visitor to the Scandia Home site. The operator of our affiliates program, Commission Junction, in providing its services to us, does not deal directly with our customers. A visitor who clicks on a Scandia Home link located on an affiliate's website is redirected, invisibly, through the website of Commission Junction, where its technology automatically records the IP address of the browser used by the visitor, but that address does not permit identification of the individual using the browser. In addition, during such redirection, Commission Junction may place a cookie on the hard drive of the visitor's computer through his or her Web browser (See description of cookies above). Commission Junction does not have access to data that identifies or permits the identification of any of Scandia Home" customers or visitors. The operator of our affiliates program encourages you to learn more about its privacy standards by
Access By the Operator of Our Security Monitor
As a visitor to Scandia Home site, the operator of our security monitor, ScanAlert will have access to your activity here. This web site is tested and certified daily to pass the FBI/SANS Internet Security Test. ScanAlert's security auditing technology allows the HACKER SAFE logo to appear only when a web site's current security status meets the highest published government standards. The access which we allow to ScanAlert for its HACKER SAFE service help protect you from identity theft and credit card fraud. According to ScanAlert, “HACKER SAFE does not mean hacker proof. HACKER SAFE certification cannot and does not protect any of your data that may be shared with other servers that are not certified HACKER SAFE, such as credit card processing networks or offline data storage, nor does it protect you from other ways your data may be illegally obtained such as non-hacker "insider" access to it. For more information about the privacy policies of ScanAlert and HACKER SAFE, go to http://www.scanalert.com/Content.sa?page=privacy.
Access By Other Corporate Entities
We share much of our data, including personally identifiable information about you, with our parent company Hanover Direct, Inc., and its subsidiaries and affiliated catalog and e-commerce companies. To the extent that you are not already a customer of such entity, they will do nothing with the information and will treat it at least as protectively as we treat the information we have about you. If you are already a customer of such entity, they may use this information to serve your needs better with respect to their merchandising, promotion, and marketing. If you are a customer of another Hanover Direct catalog company and prefer that we do not include you in lists of information we share with one of our affiliated marketing companies which they may use for promotion or marketing, please click here.
To Residents of a European Union Member Country (EU Residents) - Re: The DMA
Safe Harbor Program
If you are an EU Resident, your personal data in the possession or control of Scandia Home is subject to the United States-European Union Safe Harbor Privacy Principles, FAQ"s and other relevant EU documents (the "Safe Harbor"). Safe Harbor Privacy Principles are made available by the U.S. Department of Commerce on their website at http://www.export.gov/safeharbor/SHPRINCIPLESFINAL.htm. FAQs and other relevant Safe Harbor documents are made available by the U.S. Department of Commerce on their website at http://www.export.gov/safeharbor/.
If you are an EU Resident, in the event you are not satisfied with the resolution by Scandia Home of any questions or complaints you may have regarding your personal data in our possession, then you may submit your questions and complaints to the Direct Marketing Association ("DMA") Safe Harbor Enforcement Program as follows: e-mail: email@example.com; mail: Safe Harbor Line, Direct Marketing Association, 1615 L Street, NW, Suite 1100, Washington, DC 20036, USA, Telecopier: 202-955-0085; Telephone: 202-861-2445.