COMFORT ADJUSTMENT SERVICES
Complimentary New Pillow Adjustment
Scandia offers complimentary adjustments for any Scandia Down pillow within 60 days of its original purchase. We charge only for any additional down that may be added at that time. Any down removed during the adjustment process is returned to you. A copy of original sales receipt is required to redeem this benefit. Gifted items will receive extended time if gift is noted at time of purchase and gift receipt requested.
Complimentary New Comforter Adjustment
Scandia offers complimentary adjustments for any Scandia Down comforter within 60 days of original purchase. This adjustment is limited to adding more down1. We charge only for any additional down added at that time. We are unable to remove down from baffled comforters during the adjustment process. A copy of original sales receipt is required to redeem this benefit. Gifted items will receive extended time if gift is noted at time of purchase and gift receipt requested.
1 For this reason we encourage you to "go lightly" when selecting your Scandia Down comforter. A comforter can always be adjusted upward in weight, but never downward.
Standard Comfort Adjustment Services
If you find your new comforter or pillow needs adjustment after a few months, or if your sleeping needs change—perhaps you’ve moved to a different climate— we will be happy to add or subtract down for your optimum comfort. We cannot remove down from a comforter, only add down. For pillows, we can add or subtract down and any down removed during the adjustment process would be returned to you. After the first 60 days, adjustment charges will apply in addition to any added down.
For details on Comfort Adjustments, please call 1-800-237-5337 to speak with a Customer Service representative.
From a special size comforter with matching shams to an unusually shaped pillow covered in your favorite fabric, all with the same high quality finish and fills you’ve come to expect from Scandia Home™. Whether you select from our wide variety of solid colors, or send us your own, we’ll create the bedding of your dreams.
We are pleased to customize Scandia products to your requirements. Our expert seamstresses can create just about anything — whether it's uniquely sized pillows, comforters for a yacht, or sumptuous coverings for that one of a kind bed. Scandia bespoke bedding takes luxury to the ultimate level-tailored to your personal specifications. Our custom manufacturing occurs on this continent, so your order will arrive at your doorstep in a fraction of the time you might expect elsewhere.
Please call 1-800-237-5337 between the hours of 8:30 am to 10:00 pm, Central Time, Monday through Friday.