Our Limited Warranty
What Does This Warranty Cover?This Warranty covers any defects in workmanship or malfunction of the product’s ticking (i.e., covering). We also extend to you an implied warranty of merchantability and fitness for a particular purpose during the full warranty period.
Who Does The Coverage Extend To?You, the Original Consumer, from the date of your purchase or your receipt of this item as a gift.
How Long Does The Coverage Last?This Warranty lasts for as long as you own this item unless it becomes void, as described below.
What Does This Warranty Not Cover?Consequential and incidental damages are not recoverable under this Warranty. Also, use of the product over a period of years may diminish the loft of the filling material. As this is a natural product, this Warranty does not extend to the filling material. Improper use or incorrectly performed cleaning will also void this Warranty and end the warranty coverage. To ensure your warranty coverage continues, always keep this product in a protective covering during use. Also, while necessary or desirable cleaning of your Scandia Down® product can be performed by any professional cleaner, we recommend that you use only an authorized Scandia Down® dealer to do so or return it to us at Scandia Down® for cleaning at the address noted below.
What Will Scandia Home™ Do?If this item is found to be defective during the warranty coverage period because of imperfect workmanship or imperfect ticking, it will be repaired or replaced with an item of equal or greater value, at our option. If the item was purchased from an authorized Scandia Home™ dealer, simply bring or send it to your most conveniently located Scandia Down® shop with a detailed description of the problem. If the item was purchased online, return it to us by following the instructions on our website, or simply send it to us at the following address.
Scandia Home™ Warranty Claim2929 Airport Road
LaCrosse, WI 54603
Call 1-800-438-2431 or visit www.scandiadown.com to find your nearest Scandia Home™ shop.
How Does State Law Apply?Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Warranty gives you specific legal rights. You may also have other rights which vary from state to state.
If any Warranty questions arise, please contact Scandia Home™.